Help Center

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Contact the Department of Taxation at 800-282-1780 or by e-mail.

If you have questions about the ID Quiz, watch the tutorial. If you did not pass the quiz online, call 1-855-855-7579 to see if a representative can assist you. If ultimately you cannot pass the identity quiz, you will be required to fax or mail the requested documentation to the Department of Taxation to prove your identity.

Contact the Department of Taxation at 888-405-4039 or by e-mail.

View all Department of Taxation business division contacts.

Contact the Department of Commerce's Bureau of Wage and Hour Administration at webmaster@wagehour.com.state.oh.us or 614-644-2239.

Contact your County Department of Job and Family Services, the Ohio Medicaid Consumer Hotline at 800-324-8680, or e-mail the hotline.

Call the Help Desk at 866-OHIO-GOV (866-644-6468) and select the option of the next filing you need to make, even for general questions or help logging in.

If you have questions about the Child Support Customer Service Web Portal, call the Department of Job and Family Services Office of Child Support at 800-686-1556.

If you have questions about your child support case, contact the county Child Support Enforcement Agency that manages the case.

For help with OhioMeansJobs.com, call 1-888-296-7541, send an email, or live chat.

If you have an open case, call your processing center or send an email.

For general questions, see unemployment compensation FAQs or send an email.

For help with the Department of Job and Family Services Online Benefit Application, contact your County Department of Job and Family Services.

If you have an open case, you can also contact the Department of Job and Family Services via the case-specific concerns form or send an email for general questions.

Please see our Homework Help page under Education for links to education and homework resources.

Are you working on a project about Ohio and would like to order printed materials?

• Order a free map
• Request free travel brochures at our travel and tourism site
• The Secretary of State offers a publication called Profile Ohio — it provides information about Ohio's statehood, government structure, and locations and people of interest. Order copies by mail or view Profile Ohio online.